Partial refunds on nVidia GTX-970

04G-P4-2974-KR_XL_1 : Own a GTX-970?
 : Have you gotten your partial refund yet?

Just a quick note… A couple of weeks ago I upgraded my video card, something that’s been long overdue for quite sometime. Unlike everyone else who upgraded I sort of neglected the graphics performance a little, since most things I do don’t require a super powerful GPU – she says…

Notifying my buddy of my happy upgrade, he informs me the 970’s had memory issues and he’d avoid them like a plague!! . Too late I cry! An update to my facebook status allowed someone else to inform me of other developments, to which he explains that some suppliers were giving partial refunds as a result – Interesting!!

Now, I decided to give this a try… and wondered could I get 20% refund for the card I initially paid full price for? My buddy informs me many resellers have already reduced the cost of those boards to essentially – ‘get rid of faulty stock‘ and reduce the stockpile, so it’s highly unlikely they’d give an additional reduction…

We shell see…

Undeterred, I message my supplier informing them of the issues concerned, complained about degraded performance etc… Their first agent initially offered me a replacement thinking it’s a faulty card… but upon explaining the situation, he offered me a 10% refund to which I didn’t accept and closed the window. A few hours later I tried again, the second agent suggested they could only offer a maximum of 15% because EVGA cards were more expensive blah blah blah!!

To cut a long story sort, I eventuality managed to obtain a full 20% partial refund from my suppliers and here’s my proof of the pudding. Enjoy!

Guess the lesson learnt here is this…

Just because someone in the US gets a partial refund for an unsatisfactory product, it doesn’t mean us folks here in the UK will miss out too! You can try your luck. Persevere and if you’re lucky, you’ll receive a reward for the effort you’ve made.

Good Luck.

Understanding GTX-970 memory issues:

“The GeForce GTX 970 is equipped with 4GB of dedicated graphics memory.  However the 970 has a different configuration of SMs than the 980, and fewer crossbar resources to the memory system. To optimally manage memory traffic in this configuration, we segment graphics memory into a 3.5GB section and a 0.5GB section.  The GPU has higher priority access to the 3.5GB section.  When a game needs less than 3.5GB of video memory per draw command then it will only access the first partition, and 3rd party applications that measure memory usage will report 3.5GB of memory in use on GTX 970, but may report more for GTX 980 if there is more memory used by other commands.  When a game requires more than 3.5GB of memory then we use both segments….

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